Winerim
Operational guide โ€” Glass

How to implement wine by the glass without losing margin

Wine by the glass is the biggest sales opportunity in hospitality โ€” and the biggest source of loss if poorly managed. This guide gives you the complete framework.

Contents

  1. 1.Why wine by the glass is a huge opportunity
  2. 2.The 5 mistakes that destroy margin
  3. 3.How to select the right glass wines
  4. 4.Pricing framework: the balance formula
  5. 5.Waste control: the invisible factor
  6. 6.Launch checklist

Why wine by the glass is a huge opportunity

Wine by the glass removes the guest's main barrier: commitment.

A glass lets them explore without risk. A well-designed glass offer can increase the average ticket by 15-25%.

35-45% of tables that don't order wine would do so if the glass offer were more visible.

A well-positioned glass has a higher gross margin than the bottle when waste is controlled.

Restaurants that sell best by the glass have better rotation, not more references.

The 5 mistakes that destroy margin

Most restaurants that 'try' wine by the glass and abandon it made at least 2 of these mistakes.

Too many open references: start with 4-6

Pricing by intuition: the glass price must be calculated separately

Not measuring waste: without tracking glasses per bottle

Static selection: frequent rotation generates curiosity

Untrained team: if the waiter can't explain why to order that glass, it won't sell

How to select the right glass wines

Glass selection isn't a mini-version of your bottle list. Recommended structure: 1 sparkling, 2 whites, 2-3 reds, 1 rotating premium glass.

Prioritise wines that last 2-3 days open without noticeable deterioration.

The 'wine of the month' glass generates narrative and urgency.

Test each reference open for 3 days before adding it to the programme.

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Pricing framework: the balance formula

Formula: Glass price = (Bottle cost / real glasses) ร— multiplier Multiplier: standard 4x-5x, premium 3.5x-4x, entry 5x-6x. Rule: glass price between 25% and 35% of bottle price.

If a glass costs โ‚ฌ2 and you sell it at โ‚ฌ8, your gross margin is 75%. But if you waste 1 glass, it drops to 60%.

Review glass pricing monthly.

Winerim calculates the optimal glass price factoring in real waste and rotation.

Waste control: the invisible factor

Waste is the difference between what you should serve and what you actually serve.

It's the factor that most impacts glass programme profitability.

15% waste instead of 10% reduces gross margin by 8-10 points.

Over-pouring is the most common cause. Train the team with measured pours.

Record courtesy glasses as a marketing expense.

Launch checklist

A profitable glass programme launches in 3 weeks.

Week 1: Define selection (4-6 refs), calculate pricing, prepare product cards

Week 2: Train the team (15 min/day ร— 5 days)

Week 3: Launch with daily tracking

Month 1: Full review โ€” what works, waste levels, adjustments

Exit rule: if a reference sells <3 glasses/week, replace it

Month 3 target: waste <12%, weekly rotation, autonomous team

Related tools

Related guides

Frequently asked questions

Next step

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Dynamic pricing, waste control, rotation alerts and selection recommendations based on your real data.

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